Planning, implementation, monitoring, and evaluation are embedded in Lighthouse's way of working. We are continuously reflecting, learning and adapting our approach. Monitoring and evaluation are as much about measuring the quality of the process and learning as it is about outcomes.
Key findings from the Clear Horizon Evaluation Report*
*The Lighthouse Evaluation Report was compiled by Clear Horizon and released in February 2020
Additional Evaluation Reports
Personal stories of change via The Haven
Kate’s father has a history of incarceration and her mother has a disability. The family has experienced financial strain compounded by the father’s gambling and consequently the family has experienced homelessness and unstable housing. Through this, The Haven has supported Kate to continue with her studies and with job seeking, providing assistance with resumé writing and interview preparation. Kate obtained a job at Subway and has returned to full-time mainstream schooling. She wants to be a doctor and the team got her a work placement in a hospital. She is active in the Lighthouse community and assists with Lighthouse fundraisers.
Shane was living in a residential facility for young people with mental health issues and was being supported to enter into independent living. Shane suffers from severe anxiety and is on the autism
spectrum. When Shane first came to The Haven he was withdrawn and would not speak to anyone or make eye contact. After a few visits, the staff learned that Shane enjoyed table tennis so they used this as an opportunity to engage with Shane. He began slowly interacting with staff and then with other young people. Yet he was only able to speak to staff while playing table tennis. Shane advised The Haven staff that he had obtained an interview with Woolworths, and the staff assisted Shane to prepare for the interview. He was offered the job and moved into independent housing. He does not visit The Haven as often as he used to but still returns occasionally for table tennis.
Roger was a very withdrawn young person. He was apparently abusive to his mother and there were frequent arguments at home. Roger’s mother lived with mental health issues and experienced financial difficulties. The Haven supported Roger’s family by providing them with food. The Haven supported Roger by helping him to develop a range of life skills with which he had been struggling, such as improved hygiene, washing, and preparing and cooking easy meals. They also provided him with informal assistance with social skills and supported him to make connections with other young people at The Haven. The staff reported seeing improvements in Roger’s confidence. The Haven helped Roger to engage with supported accommodation. Roger is now enrolled in TAFE and has stable employment working with cars – his passion. His relationship with his mother has improved.